Frequently Asked Questions
If we don't have any shipping forwarder in China, could you do this for us?
We can offer you the best shipping line to ensure you can get goods timely at the best price. We have cooperation with many freight forwarders and a stable shipping system to provide various options.
Can we buy your product in small quantity as a sample order?
Yes, you can. We accept sample orders and small quantities because we have a strong supply chain to support your needs.
How are the goods usually sent?
We usually send the goods by Sea in FLC or LCL. We also provide shipping by air or express based on your requirements.
Can I get samples before placing a bulk order?
Yes, we can offer samples as your request. We will collect sample fees and refund them after you place the formal order.
What is the lead time for mass production?
It depends on the order quantity and the season. The regular lead time is approximately 45 days after receiving the test report or payment.
What is your product warranty policy?
We guarantee the products received are qualified. If there are any broken parts, please send us detailed photos via email, and we will send replacements according to actual conditions.