Frequently Asked Questions
Are you a trading company or a factory?
We are a trading company and also have our own factory which produces stem series toys.
If we don't have any shipping forwarder in China, could you handle this?
We can offer you the best shipping line to ensure you get goods timely at the best price. We cooperate with many freight forwarders and have a stable system to provide various shipping options.
Can we buy products in small quantities as a sample order?
Yes, we accept sample orders and small quantities because we have a strong supply chain.
How do you send the goods?
We usually send goods by Sea (FCL or LCL), and we also offer air or express shipping.
What is the regular lead time for mass production?
It depends on the quantity and season. The regular lead time is 45 days after receiving the test report or payment.
What is your product warranty?
We guarantee the products received are qualified. If there are broken parts, please send detailed photos, and we will provide replacements according to the actual conditions.
FourE Toy
